( calculated by order value, excluding tax )

Shipping Information 2012/13

Please note that we do not charge extra for delivery to Scottish Highlands.

Except for our Vintage items and our 2nd Hand/New Gear Sell Off items all other items on this site are Free Delivery to the following areas:

UK Mainland. (This includes Mainland England, Scotland & Wales) Please note that we do not charge extra for delivery to Scottish Highlands.

If you require a quote for delivery UK Islands or Northern Ireland please email us.

We also ship to every other country worlwide and specialise in fast delivery to Australia, Canada, Eire, Europe & USA.

Si vous vivez en France et préférez au courrier électronique dans le français, ce n'est aucun problème pour nous. S'il vous plaît le julian@ecymbals.co.uk de courrier électronique.

Depending on weight, dimension & location, we will send out goods by either insured courier (INTERLINK) or ParcelForce. For smaller items we use Royal Mail Recorded delivery or Royal Mail Special delivery. Please note that items sent via Royal Mail Recorded may be subject to delays beyond our control. For orders for items that are in stock which are placed by 2pm Monday - Friday, we will endeavour to dispatch the same day. Delivery should take no more than two working days (i.e. Monday-Friday).

Normally Interlink deliveries do not take place on Saturdays or Sundays.

Interlink deliveries will require a recipient's signature. If the courier cannot get a reply from the address you have requested us to send to, they will leave a card in the letterbox indicating that they have tried to deliver, which will also contain instructions to phone their local depot to indicate a suitable day for delivery, or inviting you to collect the package yourself from your local depot. If they do not hear from you, they will try a further two (2) attempts to make delivery. If they still fail to get an answer, your parcel will be returned to us and you will incur an additional charge for re-delivery. On occasion, it has been known for some customers to request that we instruct the courier to leave their parcel outside an address without obtaining a signature (Example "In the garage"). THIS IS STRICTLY NOT POSSIBLE UNDER ANY CIRCUMSTANCES.

We recommend that you notify us of the most convenient week-day delivery day that suits you, when you place an order.

All our items are packed with the protection of the contents as our paramount concern. We take this VERY seriously. Therefore, the amount of packaging does contribute to the weight of the overall parcel.